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Return Policy

These terms are subject to change. This document was last updated February 4, 2016.

We will gladly accept unwashed, unworn merchandise, with original sales receipt, with original sales tag attached, and within 45 days.
All returns are subject to verification of original sale. We reserve the right to limit returns regardless of receipt.
Merchandise may only be returned or exchanged in the country in which it was originally purchased.

Where returns are accepted:

Purchases made at a retail location can ONLY be returned to a retail location- they cannot be returned online.

Purchases made online can only be returned through the mail using our RMA system. They cannot be returned in our retail stores.

With the original sales receipt:

In-store refunds are issued in the original form of payment, unless a store credit is requested. A receipt and credit card used to make the purchase are required. In the event that the original form of payment is not available, the customer will receive a merchandise credit.
After 45 days, a merchandise credit will be issued based on the item’s current selling price. NOTE: Merchandise credits cannot be redeemed online.
In the event a purchase was made by check, a 10-day waiting period is required for cash refunds; otherwise, a merchandise credit will be issued. Merchandise credits cannot be redeemed for cash or used toward credit card payments.

Without the original sales receipt:

Returns will not be accepted without the original sales receipt.
Exchanges can be processed for the same item in a different size.
Please review in-store return policy for additional deals.